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1Heart Caregiver Services

2025 FDD Diligence Memo

1 Warnings
70/ 10

Composite score based on six FDD-derived dimensions.

Gov FDD ✓

Sys Health

7

Fin Strength

7

Econ Burden

8

Contract

7

Change

-3

Red Flags & Key Signals

△ Warning
Small sample in revenue disclosureItem 19

Only 2% of units are represented. Revenue figure may not reflect typical performance.

✓ Positive
Revenue disclosed in FDDItem 19

Avg $258,928 from government-filed FDD. Transparent disclosure is a positive signal.

✓ Positive
Exclusive territory grantedItem 12

The franchise agreement grants a protected territory. Encroachment risk is contractually limited.

✓ Positive
Audited financials — no going concernItem 21

Franchisor financial statements are audited with no going concern warning.

Investment Overview

Items 5, 6, 7

Total investment range: $55,000 – $278,260. Initial fee: $30,000. Royalty: 6%. Marketing fund: 2%.

Payback estimate: Investment-to-disclosed-revenue ratio: 0.64x. This is the ratio of midpoint investment ($166,630) to disclosed avg revenue ($258,928). No profit assumptions are applied.

Item 19 — Revenue

Item 19 — 2025 FDD (government-filed)

Item 19 discloses avg revenue of $258,928 (FY 2025).

Sample: Weak

Only 1 units (2% of system) — small sample. Average may not reflect typical unit performance. Investment-to-disclosed-revenue ratio: 0.64x ($166,630 midpoint investment vs $258,928 avg revenue).

Item 20 — System Health

Item 20 — 2025 FDD

System flat — net 0 units in reporting period.

→ Stable

Unit count essentially unchanged.

Total Units

50

Net Growth

+0

Turnover

0%

Year-over-Year Trends

2024 → 2025 FDD
Avg Revenue↓ Down-62%

2024 FDD

$687,960

2025 FDD (Current)

$258,928

Unit Count→ Flat

Opened

+0

Closed

-0

Net

+0

Key Contract Terms

Item 17
Initial Term10 years
Royalty Rate6%
Marketing Fund2%
Mandatory ArbitrationNo
Post-term Non-competeNone
Exclusive TerritoryYes

Item 19 Data Quality Flags

Item 19

Gross sales

Figure represents gross sales — standard basis for cross-brand comparison.

Profit not disclosed

Item 19 reports revenue only. No expense breakdown is provided. Profit cannot be determined from this disclosure alone.

Subset of units reported

Item 19 samples may be limited to defined subsets (subset meeting stated criteria), which affects comparability.

Small sample (1 of 50 units)

Only 2% of eligible units are represented. Average may not reflect typical unit performance.

Data is 5 years old

Revenue figures cover 2021 operations — may not reflect current market conditions.

Franchisee Interview Questions

Item 20 contacts

Use Item 20 to get current franchisee contact info. Call at least 3-5. Ask these questions:

criticalItem 19 — 2025 vs 2024 FDD

Disclosed avg revenue fell 62% from 2024 to 2025. Ask franchisees: what changed in your revenue over this period and what caused it?

Look for: Whether the decline is system-wide or location-specific. COVID recovery lag, competition, or franchisor pricing changes.

importantItem 11 — training & support

How responsive is your franchisor rep — do they actually help when you have a problem, or are they just checking boxes?

Look for: Specific stories (not just vague positives). Ask about a time they needed help urgently — response time matters.

importantItem 17 — 2025 FDD

If you decided to sell your franchise tomorrow, how easy would that be? Has the franchisor ever blocked or delayed a transfer you wanted?

Look for: Transfer fee surprises, right-of-first-refusal complications, or franchisor demanding upgrades before approving a sale.

What did your revenue look like in year 1 vs. year 2 vs. now? When did you reach breakeven?

Look for: Year 1 revenue is typically well below Item 19 averages (which often exclude ramp-up units). Expect 12-24 months to reach average.

What did the training actually cover vs. what you needed on day 1? What do you wish you'd learned before opening?

Look for: Gap between training content and operational reality. New franchisees often report the training covered theory but not real-world situations.

Territory — Item 12

6/10Moderate Encroachment Risk

Exclusive territory granted; franchisor reserves online/ecommerce sales.

✓ Exclusive territoryOnline sales reservedzip territory

Item 12 · 2025 FDD

Data sources: 2025 Franchise Disclosure Document filed with a state franchise regulator (government record). Source: Extracted from 2025 FDD filed with MN CARDS (file #10752). Data verified from government filing.. · Payback estimates and margin assumptions are editorial — not from the FDD. This memo does not constitute legal or financial advice. Consult a franchise attorney and accountant before signing. Generated 2026-04-06 by Franchisel.com.

Important Notice:Franchisel provides franchise research and analysis for informational purposes only. This is not financial, legal, or investment advice. All financial data labeled “Estimated” is approximate and has not been verified against actual FDD filings. Data labeled “FDD Verified” or “State Filing” has been extracted directly from government-filed Franchise Disclosure Documents (MN CARDS, WI DFI, CA DFPI) but may not reflect the most recent filing. Unit counts, revenue figures, and other metrics change frequently. Always request and independently verify the current FDD from the franchisor before making any investment decision. Consult a qualified franchise attorney and accountant before investing. Franchisel is not affiliated with, endorsed by, or sponsored by any franchise system listed on this platform. Scores reflect our editorial analysis methodology and are not endorsed by any franchisor.