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2024 FDD Diligence Memo

1 Critical4 Warnings
44/ 10

Score of 44/10 driven by: low financial transparency.

Gov FDD ✓

Contract

5

Red Flags & Key Signals

⚠ Critical
High litigation volume — 19 active casesItem 3

Double-digit active lawsuits is unusual. Review whether franchisee-initiated cases dominate (signals system dissatisfaction) vs regulatory actions.

△ Warning
Economics not ratedItem 19

Franchisor chose not to include a Financial Performance Representation. Item 19 is voluntary per FTC rules. This is not automatically a negative signal — it means economics cannot be scored from the disclosure.

△ Warning
Mandatory arbitration requiredItem 17

You waive the right to sue in court. Arbitration typically favors the franchisor. Review the venue and arbitrator selection process.

△ Warning
Post-term non-compete — 2yr / 25miItem 17

After leaving the franchise, you cannot operate a competing business in this radius. Evaluate the real-world impact on your exit options.

△ Warning
Recent leadership changes detectedItem 2

Item 2 shows multiple executives hired within 2 years of this FDD filing. Leadership instability can affect franchisee support quality during transitions.

Investment Overview

Items 5, 6, 7

Total investment range: Not disclosed. Initial fee: $0. Royalty: —. Marketing fund: —.

Item 19 — Revenue

Item 19 — not included in filed FDD (voluntary per FTC Franchise Rule)

Economics not rated — Item 19 not available.

Not Disclosed

This franchisor chose not to include a Financial Performance Representation. Item 19 is voluntary per FTC rules. This does not indicate bad economics — it means revenue projections cannot be sourced from the disclosure document.

Item 20 — System Health

Item 20 — 2024 FDD

System flat — net 0 units in reporting period.

→ Stable

Unit count essentially unchanged.

Total Units

0

Net Growth

+0

Turnover

0%

Key Contract Terms

Item 17
Initial Term10 years
Renewals1× 10 years
Royalty Rate
Marketing Fund
Mandatory ArbitrationYes
Post-term Non-compete2yr / 25mi
Exclusive Territory

Item 19 Data Quality Flags

Item 19

No Item 19

This franchisor did not include a Financial Performance Representation in their FDD. Item 19 is voluntary per FTC rules — absence does not indicate poor economics.

Franchisee Interview Questions

Item 20 contacts

Use Item 20 to get current franchisee contact info. Call at least 3-5. Ask these questions:

importantItem 17 — 2024 FDD

The agreement requires mandatory arbitration. Ask: have you ever had a dispute with the franchisor — how was it handled? Did you feel you had recourse?

Look for: Franchisees who've been through disputes. Understand if the arbitration process felt fair or heavily stacked toward the franchisor.

importantItem 17 — 2024 FDD

The agreement includes a 2-year, 25-mile post-termination non-compete. Ask franchisees: did you fully understand this when you signed — and do you feel it's fair?

Look for: Whether franchisees feel trapped. High non-compete terms reduce exit flexibility.

importantItem 17 — 2024 FDD

Cure period is only 10 days. Ask: have you ever received a default notice? How did the franchisor handle it — were they reasonable?

Look for: A short cure period combined with aggressive enforcement is a serious risk. Look for franchisees who feel supported vs. managed by threat.

importantItem 11 — training & support

How responsive is your franchisor rep — do they actually help when you have a problem, or are they just checking boxes?

Look for: Specific stories (not just vague positives). Ask about a time they needed help urgently — response time matters.

importantItem 21 — 2024 FDD

The FDD does not include audited financial statements. Ask: do you have any visibility into the franchisor's financial health? Have you ever been concerned about the company's stability?

Look for: Even anecdotal signals — changes in leadership, delays in royalty statement processing, reduced marketing fund activity.

importantItem 17 — 2024 FDD

If you decided to sell your franchise tomorrow, how easy would that be? Has the franchisor ever blocked or delayed a transfer you wanted?

Look for: Transfer fee surprises, right-of-first-refusal complications, or franchisor demanding upgrades before approving a sale.

What did your revenue look like in year 1 vs. year 2 vs. now? When did you reach breakeven?

Look for: Year 1 revenue is typically well below Item 19 averages (which often exclude ramp-up units). Expect 12-24 months to reach average.

What did the training actually cover vs. what you needed on day 1? What do you wish you'd learned before opening?

Look for: Gap between training content and operational reality. New franchisees often report the training covered theory but not real-world situations.

Management Team — Item 2 (Business Experience)

6/10Adequate Management Signal

Long-tenured executives (5+ years); recent leadership changes detected; 7 senior roles identified.

7 senior execsstable leadershiprecent changes

Item 2 · 2024 FDD · confidence: medium

Supplier Dependence — Item 8

Low Supplier Lock-In · 3/10

Franchisee may source freely if specifications are met.

Spec-based sourcing

Item 8 · 2024 FDD

Data sources: 2024 Franchise Disclosure Document filed with a state franchise regulator (government record). Source: Extracted from 2024 FDD filed with MN CARDS (file #11331). Source: 11331-2024.pdf. · Payback estimates and margin assumptions are editorial — not from the FDD. This memo does not constitute legal or financial advice. Consult a franchise attorney and accountant before signing. Generated 2026-04-06 by Franchisel.com.

Important Notice:Franchisel provides franchise research and analysis for informational purposes only. This is not financial, legal, or investment advice. All financial data labeled “Estimated” is approximate and has not been verified against actual FDD filings. Data labeled “FDD Verified” or “State Filing” has been extracted directly from government-filed Franchise Disclosure Documents (MN CARDS, WI DFI, CA DFPI) but may not reflect the most recent filing. Unit counts, revenue figures, and other metrics change frequently. Always request and independently verify the current FDD from the franchisor before making any investment decision. Consult a qualified franchise attorney and accountant before investing. Franchisel is not affiliated with, endorsed by, or sponsored by any franchise system listed on this platform. Scores reflect our editorial analysis methodology and are not endorsed by any franchisor.